A Six-Year Strategic Plan
LOTT develops Strategic Plans on six-year cycles. Our 2025-2030 Strategic Plan is based on the Effective Utility Management (EUM) framework developed collaboratively by the U.S. Environmental Protection Agency and water and wastewater utility associations. The Plan outlines priority work plan initiatives and actions, with particular focus on building enterprise resiliency, workforce development, infrastructure strategy and customer satisfaction. The Plan also identifies success indicators that serve as the basis for accountability and performance reporting. This comprehensive Strategic Plan provides a roadmap through 2030 to ensure LOTT remains resilient and adaptable to effectively serve our community well into the future.
LOTT's Annual Report for 2024
Each year, LOTT compares our performance with 10 key performance objectives and 20 priority activities identified in the Strategic Plan for the 2019-2024 planning period. For 2024, LOTT met nearly all performance objectives and concluded this planning cycle. Our dedicated staff worked hard to treat and clean the water you use every day and to plan for the future, ensuring we continue to protect water quality and public health for years to come.Â